*Quality Assurance & Exchange Policy*

 

*Before Shipping:*

 

- Every product is thoroughly inspected and checked.

 

*Exchange Request:*

 

- Raise exchange request within 48 hours/2 days of delivery via WhatsApp (8128057533)

- No need to call, WhatsApp assistance only

 

*Exchange Conditions:*

 

- Product must be in original condition, as sent

- Exclusions:

    - Used products are not eligible for exchange

    - Customer bears one-side shipping charges

 

*Opening Video Requirement:*

 

- Mandatory: Record an unboxing video from all sides to ensure smooth exchange process

 

*Important Note:*

 

- We don't offer returns or refunds.